Walk in Drive|| Operations Executive (Uttar Pradesh)

Walk-in drive||Operations Executive

Address- Express Trade Tower, Gate no 2, 8th floor, Infoedge, sector 132, Noida, Uttar Pradesh 201304

Time- 11:00 am - 5:00 pm on 29th May, Friday

About Info Edge

InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.

About BU: Naukri.com

Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails.

Job Objective

Objective of this role is to improve product adoption and usage by setting up product training for the paid clients (recruiters / HRs / entrepreneurs).

Job Description

• Making outbound calls to the recruiters / HRs / entrepreneurs of the paid clients to convince & schedule online training slots for them
• Understanding their hiring outlook & accordingly pitching the right training module
• Ensuring that all the clients and users are getting trained on Naukri services
• Ensuring effective usage of Naukri services at client's end by scheduling training at regular intervals
• Handling client objections effectively & diverting the same to the concerned department or team
• Coordinating with the sales team to provide inputs for upselling / cross selling
• Ensuring that the trainers' time slots are being booked as per clients training needs and availability .

Required Skills

• Excellent written and verbal communication skills
• Ability to work independently and under pressure

Desired Skills

• Candidates with prior experience in client handling / BPO Voice process will be preferred
• Candidates with an exposure in MS Office and the Internet would be given preference

Why Join Us

This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced workplace and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career.