Head- Design

About the Role

We are looking for a passionate and experienced design leader to shape and elevate the brand’s cafe and retail design identity across multiple locations. This role is ideal for someone with a strong creative vision, deep understanding of spatial storytelling, and the ability to create distinctive customer experiences through design. The role will lead the conceptualization and evolution of our cafe environments while ensuring the brand language is translated consistently across all touchpoints and formats.

Key Responsibilities

• Lead the creative vision and design direction for cafes and retail spaces across multiple locations.

• Conceptualize immersive, aesthetically strong, and customer-centric spaces aligned with the brand identity and experience.

• Drive innovation in layouts, materials, finishes, furniture, lighting, and spatial storytelling.

• Develop and maintain a cohesive design language across all cafes while adapting concepts contextually for different formats and cities.

• Review and guide design development, technical drawings, and execution details to ensure design intent is maintained on-site.

• Lead and mentor the internal design team while managing external architects, consultants, and creative partners.

• Stay updated on global hospitality, café, retail, and lifestyle design trends to continuously evolve the brand aesthetic.

• Balance creativity with functionality, operational flow, customer movement, and execution feasibility.

Requirements

• Bachelor’s or master’s degree in architecture / interior design from a recognized institution.

• Minimum 8 years of experience in hospitality, café, retail, or experiential design.

• Strong portfolio showcasing creative retail/F&B projects with a distinctive design sensibility.

• Proven experience in conceptualizing and scaling multi-location café or retail environments.

• Strong understanding of spatial planning, materials, lighting, finishes, furniture, and customer experience design.

• Ability to translate brand philosophy into impactful physical spaces.

• Working knowledge of construction drawings, execution detailing, and site coordination.

• Proficiency in AutoCAD, SketchUp, Revit, Adobe Suite, or similar design tools.

• Strong leadership, creative direction, and stakeholder management skills.